Privacy Policy
Last Updated: {{ 2025-06-22 }}
Welcome to Khawater Tech (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://khawatertech.com (the “Site”) or engage with our services.
1. Information We Collect
| Category | What We Collect | How We Collect It |
|---|---|---|
| Contact Data | Name, email, phone, company | Contact forms, chatbot, Calendly |
| Project Data | Project briefs, assets you upload | Proposal forms, file-sharing links |
| Payment Data | Invoice details (no card numbers stored) | {{ Stripe / PayPal / Bank transfer }} |
| Usage Data | IP, device, browser, pages visited | Cookies, Google Analytics 4 |
| Marketing Data | Newsletter opens & clicks | Mailchimp / Sendinblue pixels |
We do not knowingly collect data from children under 16.
2. How We Use Your Information
| Purpose | Legal Basis (GDPR) | Examples |
|---|---|---|
| Provide & manage services | Performance of a contract | Build your website, maintain hosting |
| Customer support | Legitimate interest | Answer tickets, debug issues |
| Marketing & newsletters | Consent | Send case studies, event invites |
| Analytics & improvements | Legitimate interest | Measure traffic, improve UX |
| Legal & security | Legal obligation | Detect fraud, comply with tax laws |
You may withdraw consent for marketing at any time by clicking “Unsubscribe” or emailing info@khawatertech.com.
3. Cookies & Tracking
We use first-party and third-party cookies to:
- Remember your preferences (essential)
- Analyse traffic (analytics)
- Run remarketing ads (advertising)
You can manage or disable cookies via your browser settings or our Cookie Preferences banner.
4. Sharing Your Data
We never sell your personal data. We share it only with:
- Service providers – e.g., Google Analytics, Mailchimp, Cloudflare, AWS
- Payment processors – {{ Stripe / PayPal / HyperPay }}
- Authorities – when required by law or to protect our rights
All vendors are vetted and bound by data-processing agreements.
5. International Transfers
Our servers are located in {{ Germany (Hetzner) }}. If you access the Site from outside the EU, be aware your data may be transferred, processed, and stored there. We rely on Standard Contractual Clauses (SCCs) or equivalent safeguards for transfers.
6. Data Retention
- Contact & project data – 5 years after last interaction
- Marketing data – until you unsubscribe or after 2 years of inactivity
- Invoice & tax data – 10 years (legal obligation)
7. Your Rights
Depending on your jurisdiction (GDPR, CCPA, PDPL), you may:
- Access the data we hold about you
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Receive a copy in portable format (data portability)
- Lodge a complaint with a supervisory authority
Contact us at privacy@khawatertech.com to exercise these rights.
8. Security
We implement industry-standard measures:
- HTTPS encryption (TLS 1.3)
- Server-level firewalls & WAF (Cloudflare)
- Role-based access control
- Regular security audits & backups
No method of transmission is 100 % secure; use the Site at your own risk.
9. Links to Third-Party Sites
Our Site may link to external sites (e.g., GitHub, Dribbble). We are not responsible for their content or privacy practices. Review their policies before providing data.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The “Last Updated” date indicates the latest revision. Material changes will be announced via email or a notice on the homepage.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Khawater TechAmman, Jordan
Email: info@khawatertech.com
Phone: +962-78-178-3030